FAQ's

Frequently Asked Questions

Great question. Our clients keep coming back with the same answer. Relationship, turnaround time, and professionalism. We prioritize building a relationship with each and every one of our clients, discovering what their needs are and how we can fulfill their vision. With industry-leading turnaround time, we have ended the frustration of waiting months for your footage or photos. If you look good, we look good. We want the content that we curate for you to be not only be outstanding but also highly effective.
Yes. Having performed many projects on multiple continents, we are very experienced with traveling abroad.
Generally, we book one to two weeks in advance. If you have an emergency project that needs to be filmed asap, we can generally accommodate a tighter time frame. We also accept long-term bookings for events, commercials etc.

As a general rule, we quote each project uniquely as every client's needs may vary in terms of how many reels, videos, and photos they need. The type of gear such as drone, sound equipment, and team size, will also affect pricing. When quoting, we offer three prices, so that you can pick the package that most suits your needs. For certain projects, we will charge a flat hourly rate.

Yes, in the long term a subscription will be much more cost-effective if you plan on getting continual content. If you just need video production for an individual ad or reel, or you just need photos for branding; we do that.
When signing up for a subscription, the option to pause or cancel your subscription becomes available after three months. We encourage this because it takes one to two months to transform a page with new content. The growth results start appearing in the third month.

We have built our company around industry-leading turnaround times. Generally, we can guarantee turnaround within seven business days. This may be impacted by the magnitude of the project. We always prioritize fitting within our client schedules, so we, "Make It Happen".
We've got you covered. With 2 FREE hours of modifications, you can rest at ease that if you require any changes made to your video, we will make it happen.
We work with a lot of clients who don't have time to think about social media, videos or advertising. We would love to sit down, have coffee and get to know your business. We will provide a perfectly curated plan to market your company. And of course, we will include you every step of the way to ensure that we are fulfilling your vision.
We would love to hear what you're thinking. We have done many unique and individual projects, Such as life stories, memorials, vacations, documentaries and the list goes on. Please reach out.

If you have any other questions or queries, feel free to reach out to us. We are here to help you with any information you need.